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EndNote (EN) is a software for automating the many repetitive steps involved in organizing and formatting the references and bibliography in your academic writing. EndNote Online is the web version of EN, with fewer features.

Latest issues (usually technical)

Users on Windows

Despite testing the new EN21, there may be teething issues with your hardware that we cannot solve. Please file the technical issue directly with Endnote Support and/or check Endnote Knowledge Base for possible solutions.


Users on MacOS

If you cannot see EN tab in your MSWord application after installation, please refer to this FAQ to troubleshoot.

Caveat: With the release of new MacBook on 3rd generation chips, plus the release of another new OS, there may be teething issues. I check the current discussion threads Endnote Knowledge Base and I encourage you to do the same.


Retraction Watch has been integrated to Endnote desktop since May 2023. See full details here.

This development helps Endnote users to avoid citing retracted journal articles. The full disclosure nature of Retraction Watch also tells you why the article was withdrawn or problematic, so please investigate further if an item in your EN Library is flagged as retracted.

Training Sessions and Tutorials


Training Schedule:

Date Time Location Registration
Sep 2024 tbc in Aug 2024 Zoom

Check Current Workshops
@ RU site in Aug 2024

21 Feb 2024

9:30am to 11am Zoom

Event is over

View workshop recording here (requires login via NUS-ID)


  • Please install EndNote on your laptop prior to coming to the in-person class so you can participate in the hands-on exercises. See 'Handouts' box.
  • If you are facing any issues with installing EndNote, please contact ITCare for assistance.