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EndNote: Main

EndNote (EN) is a software for managing references. It can automate the many tedious steps involved in organizing and formatting the references and bibliographies in your academic writing. EndNote Web (ENW) is the web version of EN, with fewer features.

Latest issues (usually technical)


Users on Windows 10  
  • Endnote 20 is available but we suggest that you hold back the upgrade if your hardware is still on 32-bit
  • Please backup all your existing EN libraries BEFORE upgrading to Endnote 20
  • Missing Import filters or getting error messages when importing a .RIS file into Endnote? See the note below on Repairing the installation

If you are a NUS staff or student, and your Endnote X9 was obtained
from NUS IT,  you may need to 'Repair' the installation at the Control Panel in Windows OS
to restore all the associated folders for EN X9

If you are installing EN 20, you should not have to do this.

Users on MacOS

  • Endnote X9 (version X9.3.3) is NOT compatible on the new BigSur OS. See here
  • Endnote 20 is available for MacOS users in NUS from July 2021. You should be at least on the Catalina OS to install Endnote 20
  • Installed EN20 on your new MacBook Pro but it doesn't work with MS Word? See here


Training Sessions and Tutorials


Training Schedule:

Date Time Location F2F class
22 Sep 2021 10am to noon Online via Zoom Nil
late Oct 2021 (tbc) tbc tbc tbc



What's EndNote

EndNote X9 is available from the NUS Computer Centre's Software Catalogue.

EndNote is a software that:

  • stores and organizes references found from many sources
  • inserts these references into a Word document 
  • automatically formats your references according to a predefined citation style, and more! 

If you're new to EndNote, check out the Installation Instructions and Step by Step Guide.

Quick Video Guide on using EndNote

You can view other EndNote training videos at the Clarivate Analytics YouTube channel.

You can view other EndNote training videos at the Clarivate Analytics YouTube channel.


Have a Question? Ask Us!