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EndNote: Main

EndNote (EN) is a software for automating the many repetitive steps involved in organizing and formatting the references and bibliography in your academic writing. EndNote Online is the web version of EN, with fewer features.

Latest issues (usually technical)

Users on Windows

Despite testing the new EN21, there may be teething issues with your hardware that we cannot solve. Please file the technical issue directly with Endnote Support and/or check Endnote Knowledge Base for possible solutions.


Users on MacOS

If you cannot see EN tab in your MSWord application after installation, please refer to this FAQ to troubleshoot.

Caveat: With the release of new MacBook on 3rd generation chips, plus the release of another new OS, there may be teething issues. I check the current discussion threads Endnote Knowledge Base and I encourage you to do the same.


Retraction Watch has been integrated to Endnote desktop since May 2023. See full details here.

This is really useful as it helps Endnote users to avoid citing articles that has been retracted. The full disclosure nature of the database maintained by Retraction Watch also tells you why the article was withdrawn or problematic, so please investigate further if an item in your EN Library is flagged as retracted.

Training Sessions and Tutorials

If you need a customised Endnote class for Systematic Review, please contact librarians at the Med+Sci Library.

Training Schedule:

Date Time Location Registration
Sep 2024 tbc in Aug 2024 Zoom

Check Current Workshops
@ RU site in Aug 2024

21 Feb 2024

9:30am to 11am Zoom

Event is over


  • Please install EndNote on your laptop prior to coming to the in-person class so you can participate in the hands-on exercises. See 'Handouts' box.
  • If you are facing any issues with installing EndNote, please contact ITCare for assistance.

What's EndNote

EndNote is a reference management software that:

  • stores and organizes references found from many sources
  • inserts these references into a Word document 
  • automatically formats your references according to a predefined citation style, and more! 


Endnote software is licensed for NUS staff and students. Check out the installation tab of this guide.


To access our handouts, you will be asked to login with your NUS id

Researcher Unbound: Basic Endnote21 workshop materials

Step-by-step installation (in PDF):
for NUS Students | for NUS Staff


Resource Librarian